Off-track garage door repair
A door off its track is unmistakable: one side hangs lower, it will not sit flat, and it grinds or jams as it moves. It is also the failure most often made worse in the twenty minutes after somebody finds it.
Typical cost
$175 – $380
re-tracking, roller and cable work as needed
Time on site
60 – 90 minutes on site
What knocks a door off track
Three causes cover nearly all of it. A snapped lift cable lets one side drop. A worn roller loses its shape and climbs out of the channel. Or something hit the door — most commonly a car reversing into it, which happens more than anyone admits.
Whichever it was, the track is usually bent by the time we see it. Whether we dress a section back true or replace it is a judgement call we make on site, and we will show you the section before deciding.
Do not run the opener
This is the part that matters. The opener has no idea the door is off track. It will keep pulling, and every cycle drives the door further out of square, bends more track, and can crease a panel beyond repair. Pull the emergency release if the door is down and leave it alone.
Questions about off-track repair
I backed into my garage door. Is that covered?
Often under the vehicle policy rather than the home policy. We provide an itemised invoice with photographs of the damage, which is what adjusters ask for.
Can a bent track be straightened?
A shallow bend in a straight run usually can. A bend at the curve, or a kinked section, gets replaced — a compromised track will keep derailing the door.
What else turns up on a off-track repair call
Need off-track repair today?
You get the range on the phone before a truck leaves the shop.